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Mad

Hello!
Just download the latest version of the game ( updated 3 days ago) for windows and it just doesn't launch  ( even when run as administrator) :c 
Is it a problem on my side or did the update mess up something ?
Cheers.

Hey Hatsaru!

We've re-uploaded the build for you as we're not too sure if this was an mistake on our end or yours. 
Let us know if that works or if you run into any more problems. Sorry for any inconvenience! :)

- Miracle Tea

(+1)

I had the same issue as Hatsaru but the re-upload fixed the issue for me. Thank you!

(+3)

I've only finished two worlds so far, but this is SUCH a soothing/melancholy puzzle game. The art and the music work together perfectly. It was a part of the racial justice bundle, but for only 3 dollars (4, when it isn't on sale) this would well worth it for new buyers too. Thank you! 

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Ah thank you so much for the kind words and support, we're so happy you're enjoying the game so far! :D

- Miracle Tea

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Just wanted to come back and say I've finished the game! I don't know how y'all managed to make a story that impactful with just a few  images and words, but it was a really really lovely, powerful, and comforting tale. Again, thank you <3

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Aw thanks so much! <3 It's great to hear that you played it all the way through. Keep an eye out for more of our games in the future. :)

- Miracle Tea

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FYI, currently the download page offers downloading ruya.zip, but clicking the download button downloads itch.zip instead, and even the folder contained in the zip is called Itch. Probably just misnamed files, though.

(+1)

Hey thanks for bringing this to our attention, appreciate it. This should all be fixed up now! :)

- Miracle Tea

Thanks, it's indeed fixed now.

Also, I enjoyed the game and left it a 5-star rating. Thanks for making it; I loved the relaxing atmosphere <3.

You're welcome! Ah thanks so much for the support and kind words, we really appreciate it! ♡

- Miracle Tea

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I didn't mean to play this game for three hours in my first sitting, but I think it may have lulled me into a puzzle coma. The soundtrack is outstanding, I want to listen to it all day.

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Thank you so much for your kind words, this is lovely for us to hear! You can listen/download the soundtrack here if you're keen! :) https://miracletea.bandcamp.com/album/ruya-ost

(+3)

this was so beautiful and charming ^^ the color palette also worked so well with the athmosphere, thank you for making this <3

(+1)

Ah thank you so much for the kind words and support! Means a lot. :D

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This is a very relaxing game!

Ah thank you so much, we're glad you think so! :)

- Miracle Tea

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This game is really cute!

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I loved the game

thanks for making it

Aw thank you much for playing it! :D

- Miracle Tea

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Ruya game was inspired by the word "Rüya" used in Turkish.

Thank you so much for uploading a gameplay video. We love it, good luck with your channel! :)

- Miracle Tea

(+2)

Hi.

Since your game is disabled friendly, I thank you.

You're very welcome! :D

(+1)

This is actually very relaxing, thank you so very much

Ah you're so very welcome, thanks for playing! :D

- Miracle Tea

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Heyoo! Im sorry for the weird question. I cant seem to find the answer anywhere. How are the levels rated by? aka. how is the success measured? (each level you can get 1-3 flowers depending on how you play. How is this measured? im confused.)

(+1)

Hey thanks for reaching out, we're always happy to help!

So during each level, 3 hidden flowers get assigned to character pieces at random.  Each level has a total of 3 hidden flowers and players must go out of their way to discover these.

Hope that helps!

- Miracle Tea

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OMG yes thank you so much! Love the music choice for all the levels!

You're welcome! Thank you so much, our sound designer is a real talent. :)

- Miracle Tea

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ANDROID???

Yup! Ruya will be up on Android very soon, we'll give you a nudge when it goes live. :)

- Miracle Tea

Hey FOUR_44, 

Ruya on Android is here for you: https://play.google.com/store/apps/details?id=com.miracleteastudios.ruya

Enjoy!

- Miracle Tea

(+1)

Lovely game, very relaxing. Did you know "Ruya" means "dream" in turkish? 

(+2)

Thank you so much for playing Ruya, glad you liked the game! We did in fact know the meaning in Turkish, its meaning was an inspiration for parts of the game. :)

- Miracle Tea

Sorry, it was not until I downloaded the game that I realized that this is for Windows and I have a Mac.  disappointing.  Can I get a refund, please?  Sorry, this looks like such a cool game.  Or, I also see that it is available on the app Store on my iPhone.  Could I transfer and play it there, instead.  That's what I really want if it will work.  🌺 💜 🌺

Hey there, we'll look into how we're able to issue a refund via itch as this is something that we've not done yet. Is it possible to get an email that you made the payment to us?

Ruya is currently free to play on the iOS App Store so you should be able to play it there from your iPhone. :)

- Miracle Tea

Here is a copy of the email that I received from itch.io yesterday after I paid for the game:


Thank you for supporting 'Ruya'

Hello TamarNewt, you donated to 'Ruya' for $3.99.

If you haven't gotten the game yet, you can find it on the download page. You can find everything you own on the My purchases page.

Download your purchase

Links for Ruya:

Thank You for your friendly help  🌺 💜  🌺


and thanks for making the game available for free on iOS  🌸 🦋 🌸

Hey sorry for the delay but it's come to our attention that we're unable to issue you a refund on our end!

You'll need to contact support directly here on itch. 

Here's also some more information on how refunds are handled which should help you out.

Hope that helps! :)

- Miracle Tea

Hello,
Thank You for working with me.  There is no information about getting a refund at the 'contact support' link.

 Actually, they said on the 'more information' link:

If a seller wants to issue a refund, there currently isn't a place in their dashboard to do it, they'll need to contact us to initiate it (please provide a purchase ID).

So it seems that you, the seller, must contact them.

Of course, I never used the game because I could not download it on my mac.  It has been years since I ordered a game for my Mac on a site that was not specifically a Mac site and it just did not occur to me to check this before I made my order.

Juna

Hey, sorry about the wait! We've been in contact with itch.io, you should have now been refunded.

Thank you! :)

- Miracle Tea

(+1)

Omg !!, i've been a fan since this game was publish on newground , I'm really glad that u keep pursuing this game, it truly a master piece

We love Newgrounds! Thank you so much for the kind words about Ruya. :D

- Miracle Tea

(+1)

I loved the aesthetic of the game and I look forward to the later levels. I also really like how the game introduces the different mechanics and doesn't overwhelm me with too much too fast. 

 
(+1)

Woah thank you so much for uploading a video playing through of Ruya - good luck with your channel! We're really glad you enjoyed the game and appreciate the kind words. :)

- Miracle Tea

Hi there! Ruya looks amazing! I've noticed that perhaps you are looking for some funds to fulfil the game's financial goal. I would love to provide that! I'm looking for a Hyper Casual Developer to help me bring my idea to life. It will be paid job and a short one, it is actually a one day job, but can take up to 3 days depending on your convenience, and I can send you more details if you'd like. What do you say?

Hey thanks for the kind words about Ruya. Means a lot. :) This is something we'd potentially be interested in depending on the project and its intent. For business enquiries feel free to ping us an email: info@miracleteastudios.com

Thanks!

- Miracle Tea

Hello! Well, i see your game and...

* I'm see how details you put it in the game.

* Some simple colors keep the game beautiful always.

* The background it's something chill and calm to see it about it.

* Ruya it's a game maked with love. That's care!


In conclusion, nice game!

(+1)

Thank you so much! Reading this mean a lot to us. :) <3

- Miracle Tea

(+1)

Hello, nice game, nice graphics. im a programmer looking for a graphic designer or a team to join and maybe work on new games, are you interested?
m.shahiri.m@gmail.com
my LudumDare Game:
https://ldjam.com/events/ludum-dare/46/social-distancing-for-ladybugs

Hey thanks a lot for the kind words about Ruya. We'll check out your link. :)

- Miracle Tea

(+1)

thanks

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your game's name meaning in Turkish is "dream". Rüya's meaning is dream, dream's meaning is rüya and your game is about dream. Do you know that? probably you know but I just want to say. Did you know that when you choose the name?

btw a Turkish guy said that 21 days ago but one more time, dream meaning is Rüya, dude that's amazing for me. you guys got me

(+1)

Hey, thanks for your comment and checking out the game!

We did in fact know the meaning behind the word. The word Ruya itself was an inspiration for the meanings being the game while doubling up as the name of our player character.

Glad this resonated with you. :)

- Miracle Tea

(+2)

Loved the game. I'm a sucker for feel good chill games, the story so far is really good. Loved the art style, its simple and perfect. Realizing more and more you can have the most real to life graphics but  still lacking substance. But you can have simple yet pretty graphics and ooze substance without trying. I grabbed it for free and felt like i should push that donation past the goal post. You earned it. Its going to be a go to game from now on when im not trying to get something of my own going.

Thank you so much for helping us, it really means a lot to our team hearing all of your kind words about Ruya too! Good luck with your own projects. :)

- Miracle Tea

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Great game!! I featured it in my latest video!! 

Thank you so much, this is great to see! All the best with your YouTube channel. :)

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I played until the entire game and honestly I have to say, I loved this game, and when Ruya opens her eyes I was like: OMG HER EYES ARE SO BIG!

Thank you! It's great to hear that you made it that far in the game. :D

- Miracle Tea

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Thanks for making this free, got in on the iOS app store! Still bought it here since it's fun :)

Ah thank so much for picking it up and supporting us, it means a lot! :)

- Miracle Tea

(+2)

This game looks awesome, actually "rüya" means "dream" in my language :P. I don't know if you set the name because of that but thats pretty cool :)


A mac version would be really good, waiting for it :)

Hey thanks a lot for the kind words! We did in fact name the game based on the meaning of that word as it ties into the narrative. Rüya is also a common name for girls from my understanding?

You can find Ruya on the Mac App Store here: https://apps.apple.com/us/app/ruya/id1401044889?mt=12 and we'll be updating this version making it free for those stuck in lock down for a while. So keep an eye out. :)

- Miracle Tea

(4 edits) (+1)

Enjoying this game so far, thanks for the discount! Something is bothering me, though. Dev, please, look at the screenshot (the mint guy is blurry). Is this a bug? The mint guy doesn't acsend, the restart doesn't help, this is the end of the game for me. Please help!

(1 edit) (+1)

Hey thanks for picking Ruya up and playing the game! You need to break apart the ice on all of the mint characters within the grid. This will activate that mint statue at the bottom of the screen. Hope that helps! :)

- Miracle Tea

(+1)

OMG, thank you SO MUCH! <3

You're welcome! :D